AI Voice Agents for Contact Centres

Alayic's AI Voice Agents have been designed to provide a cost-effective call answering solution, to support individuals, growing businesses and large enterprises with all types of inbound Customer Service calls.

AI Telephone Answering Service for Customer Service

How it works

Customer Calls

Customers call your usual lines and are greeted by our human-like AI Voice Agent.

AI Assistant Answers

The AI Phone Agent asks the customer what their query is, gathering all required information.

Queries Handled

Using your uploaded knowledge base and/or website scraping, the AI Voice Agent assists your customers.

First Contact Resolution

In most cases, the AI Voice Agent can resolve queries on the phone.

Features & Benefits

Low Cost Solution

From 20p per minted, our AI Voice Agents are more cost-effective than hiring extra staff.

Copes With Call Spikes

Always on - 24/7 and handles multiple calls at once.

No Training Needed

Simple upload your FAQs or knowledge base.

Quick Set-Up

Can be up and running in days, not weeks.

Smarter calls, seamless service

Automate your business calls with reliable voice AI. Improve response times and never miss a client inquiry.

Get started