How to create your AI phone agent

Create an AI Telephone Answering Service in 3 Quick Steps!

Frequently Asked Questions:

What is an AI Voice Agent?

An AI voice agent is a virtual assistant that can answer phone calls, hold natural conversations, and carry out tasks just like a human receptionist or call handler. Instead of a person picking up the phone, the AI uses advanced speech recognition and natural language processing to understand what the caller wants, then responds in a human-like voice.

Does an AI Telephone Answering Service improve customer service?

75% of callers hang up before they have waited for 2 minutes. Our AI Assistant answers calls instantly, provides accurate information, and takes action as needed. No wait times means your customers will not go elsewhere, or they won't be frustrated from waiting when they get through. The AI Voice Agent doesn't have a bad day, get sick or take holidays.

How easy is it set up an AI telephone answering service?

Simply create a free account, set up your business profile using your knowledge base, pick a voice and tone that suits your brand, and you are ready to make test calls. Then choose a package that meets your needs and you are all set. Ready to go in days, not weeks!

How does an AI voice agent actually work?

Customers call your usual business number and instead of going to a human operator, the call is diverted to your AI voice agent. The agent knows your business as well as any member of the team after you have uploaded your knowledge base to the system. You can then set rules so the agent knows how to handle every call. Whereas training new members of staff can take days or weeks, Alayics AI agents learn your business in minutes.

Can you set up an AI voice agent for free?

You can create a free account with Alayic and create your own AI voice agent. You just set up your business profile using your knowledge base, pick a voice, with a tone and accent that suits your brand, and you are ready to make test calls.

Will my customers be put off by speaking to an AI agent?

Alayic has designed AI voice agentswith customer satisfaction in mind. It speaks in a human-like manner, responds to any request and shows empathy and understanding, so your customers will not get frustrated. The days of robotic, pre-programmed responses from automated voice systems or live chat are over.

What actions can an AI agent take?

Alayics AI agents can take actions, such as; processing orders, booking appointments, sending messages & arranging call-backs. They can forward calls to human operators or raise support tickets. Every call is instantly sent to your business as a summary by email or sms.

Can I get a bespoke AI voice agent that is customised for my business?

When you set up an AI voice agent with Alayic, you can tailor greetings, responses, and call routing to fit your business. The setup process is simple and our support team can assist with customization. During set-up, we can tailor the AI’s responses to match your business, products, and services.

Will AI customer service agent replace humans?

At Alayic, we believe that our AI agents are best positioned to work along side human team members, rather than replace them. We want business oweners and staff to have the time to serve customers is person and not be constantly having to pick up the phone.

What businesses are currently using AI voice agents?

Our AI Voice Agent has been designed for businesses across multiple industries, and have been popular in industries such as restaurants & takeaways, trade services like plumbers & electricians, small businesses, salons & spas, healthcare, legal, government and more. It adapts to your specific requirements. From sole traders to large contact centres, Alayic has packages to meet your needs.

Get a Free Demo and hear it in action!

Curious as to how an AI voice agent will sound for your business?
Get in touch now and we will create you a free demo, so you can hear it in action.
Make free test calls to hear what your customers will hear.

• No card details required.
• No commitment to sign up.
• No hard sell.

Request your free demo

We’ll contact you within 24 hours to arrange!
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