Alayic AI Agent FAQs

Find clear, straightforward information about our voice AI phone answering service. If you need more details, our team is here to help.

How can I use an AI Telephone Assistant to answer phone calls?

Our AI telephone answering service answers calls, greets callers, and provides information, completes tasks, or routes calls based on your business needs. It works 24/7 to ensure you never miss a call. Forward your calls to a new number that we provide, or port your existing number.

Can I customize the responses from the AI Call Answering Service?

Yes, you can tailor greetings, responses, and call routing to fit your business. The setup process is simple and our support team can assist with customization. During set-up, we can tailor the AI’s responses to match your business, products, and services.

Is the AI Phone Agent service available after hours?

Absolutely. The AI operates around the clock - 24/7, handling calls during and outside of business hours so your customers are always supported. Unlike human agents, it never has a bad day, never calls in sick and doesn't take breaks.

What is an AI Telephone Agent for Small Business?

Our AI telephone agents use advanced natural language processing to have realistic, human-like conversations with your customers. They can answer calls, understand what’s being said, and respond instantly — all while following your business rules and tone of voice. From restaurants and salons to trades and professional services, our solution adapts to your needs so you can focus on running your business, not the phone lines.

What types of businesses can use an AI Telephone Answering Service?

Our AI Voice Agent has been designed for businesses across multiple industries, including restaurants & takeaways, trade services like plumbers & electricians, small businesses, salons & spas, healthcare, legal, government and more. It adapts to your specific requirements. From sole traders to large contact centres, Alayic has packages to meet your needs.

How easy is an AI Answering Service to set up?

Our AI answering service is designed to be largely self-serve. Create a free account and set up your business details in your dashboard and make a test call to hear it in action. We provide support when you need it, and can tailor the AI agents' responses depending on your requirements. You can be up and running in hours, not weeks.

Will my customers be put off by speaking to an AI agent?

No! Our AI voice assistant has been designed with customer satisfaction in mind. It speaks in a human-like manner, responds to any request and shows empathy and understanding, so your customers will not get frustrated.  The days of robotic, pre-programmed responses from automated voice systems or live chat are over - welcome to Alayic!

How much does an AI voice answering service cost?

We have packages to suit any size business. We have a free plan, where you can set up your AI telephone agent and make test calls. Our paid plans start from £39.99 per month, including 200 free minutes.

I am ready to create an AI answering service - what are the next steps?

Create a free account and set up your business profile and make test calls to hear your AI agent in action!