AI Voice Agents for Call Centres

AI Voice Agents for call centres

Our AI Voice Agents are the most cost-effective solution for high-volume contact centres

Call centres are under constant pressure to handle high call volumes, reduce wait times, and keep costs under control. Human agents alone struggle to manage spikes in demand, leading to long queues and unhappy customers.

AI Voice Agents: The Alternative to Outsourcing

AI voice agents for call centres automate routine enquiries, freeing human agents to focus on complex issues. With natural-sounding voices, fast response times, and round-the-clock availability, AI call centre software reduces costs, improves customer satisfaction, and scales effortlessly with demand.

AI v Outsourcing for Call Centres

The issues facing call centres

And what it is costing you

How our AI Phone Answering Assistant works

Alayic’s AI answers your business calls, handles enquiries, and ensures every customer gets the help they need - 24/7.

1. Get started with a free account

Create a free account and set up your business profile. Provide your business information, such as operating hours, services offered, areas covered etc.

2. Choose a voice & tone to suit your business

Choose how you want your AI voice agent to sound when speaking to your customers. Whether you want a relaxed, casual tone, or more formal - it's up to you.

3. Keep your existing number or get a new one

We have different options to suit your needs - port your existing number or forward calls to a new number provided by Alayic with any paid plan.

4. Make test calls to your new AI agent

Hear what your customers hear, then tweak any settings until you are happy. Then sign up to one of our paid packages and go live!

5. Your new AI voice agent starts to receive customer calls

Your AI telephone assistant answers in a friendly, human-like voice. It understands intent and identifies the reason for the call and helps the customer, just as you would.

6. Takes action and provides call summaries

The agent then provides the customer with the relevant information, takes any necessary action, like booking appointments or arranging call-backs. You then receive an instant, detailed summary of every call via email or SMS.

AI Voice Agents for Call Centres
Speak to us today!