How to create your AI phone agent

How Alayic's AI Voice Agent Works

Our AI Voice Agent is a virtual receptionist or customer service advisor that answers your business calls automatically. Instead of a person picking up, the AI answerings in a natural, human-sounding voice and handles the call from start to finish.

How does an AI answering service work?

  • Customers call your usual business nuumber.

  • The AI answers immediately - no missed calls, no waiting.

  • It listens, understands, and replies just like a real staff member.

  • It can take actions, such as; processing orders, booking appointments, sending messages & arranging call-backs.

  • Every call is instantly sent as a summary by email or sms.

What does an AI phone answering service look like in practice?

For your customers, nothing changes - they dial the same number they always use.
For you, it's like having an extra member of staff who is available 24 hours a day - every day!

Physically, it's software, deleveloped from the ground up by Alayic, specifically to address buinesses telephone problems, such as missed calls, waiting times and the high cost of employing human staff.

Just port your number or forward calls to the number you choose when you set up your account.

How our AI Phone Answering Assistant works

Alayic’s AI answers your business calls, handles enquiries, and ensures every customer gets the help they need - 24/7.

1. Get started with a free account

Create a free account and set up your business profile. Provide your business information, such as operating hours, services offered, areas covered etc.

2. Choose a voice & tone to suit your business

Choose how you want your AI voice agent to sound when speaking to your customers. Whether you want a relaxed, casual tone, or more formal - it's up to you.

3. Keep your existing number or get a new one

We have different options to suit your needs - port your existing number or forward calls to a new number provided by Alayic with any paid plan.

4. Make test calls to your new AI agent

Hear what your customers hear, then tweak any settings until you are happy. Then sign up to one of our paid packages and go live!

5. Your new AI voice agent starts to receive customer calls

Your AI telephone assistant answers in a friendly, human-like voice. It understands intent and identifies the reason for the call and helps the customer, just as you would.

6. Takes action and provides call summaries

The agent then provides the customer with the relevant information, takes any necessary action, like booking appointments or arranging call-backs. You then receive an instant, detailed summary of every call via email or SMS.

Automated phone answering for UK plumbers and electricians